Your complete satisfaction is our #1 concern. If you are not completely satisfied with your purchase, you are welcome to return it within 30 days of the ship date for a full refund of the purchase price. Sorry, we are unable to refund shipping costs. OUR POLICY VS THEIR POLICY

Our Return Policy - Please Read Carefully

1. To return an item, please call us at: 760-251-8884 or email us at: backroads@detour23.com for a Return Authorization.

NOTE: ALL returned products MUST have a Return Authorization for a product refund or replacement.

2. Package the item(s) being returned securely in the original package or comparable.

3. We request that you enclose a note explaining why you are unsatisfied with the product.(s).Please don't forget to add your name & phone number too.

4. We will contact you within 2 weeks of receipt of your return and confirm the status of your refund. (Normally a day or two)

5. All returns must be shipped to the following address:

BackRoads
70-875 Dillon Road S-23
Desert Hot Springs, CA 92241

All return shipping charges must be prepaid,
as we cannot accept C.O.D. deliveries.

SHIPPING INFORMATION

OUR MONEY BACK GUARANTY
VS
OTHER MONEY BACK GUARANTEES

OUR POLICY:Your complete satisfaction is our #1 concern. If you are not completely satisfied with your purchase, you are welcome to return it within 30 days of the ship date for a full refund of the purchase price. Sorry, we are unable to refund shipping costs. (ALL RETURNS MUST HAVE PRIOR AUTHORIZTION)

THE FOLLOWING 30 DAY MONEY BACK GUARANTEES ARE FROM
OTHER ONLINE STORES THAT ALSO CARRY LIQUID HEALTH PRODUCTS

WE HAVE CHOSE TO NOT NAME THE OTHER ONLINE STORES
WE FEEL THAT THAT IS JUST NOT GOOD BUSINESS
(THE FOLLOWING WEB SITES ARE AVAILABLE UPON WRITTEN REQUEST)

IT'S ALWAYS BEST TO CHECK THE
RETURN POLICY BEFORE YOU BUY

ONLINE STORE #1 POLICY: We offer a money-back guarantee on all products that have not been opened and/or used. If you open and/or use the product(s), we cannot and will not accept them back.

ONLINE STORE #2 POLICY: All returned merchandise must be in original unused condition with all manufactured accessories. All warranty cards must be left blank. Original merchandise box must not be defaced or altered in any way. - All merchandise that is returned, unless defective or due to our shipping error, is subject to a 15% restocking fee

ONLINE STORE #3 POLICY: If you are not satisfied with your purchase for any reason, you may return any item for a credit or refund within 30 days of receipt for a prompt refund under any of the following circumstances:

* Item is in new condition with original packaging and accessories
* Item was received damaged or defective
* Incorrect item was shipped

For products that are unused and in new condition with original packaging and accessories, you may contact us within 30 days for a refund. A restocking fee of a minimum $5 or 10% applies to all products returned to us in unused and good condition. NOTE: There will be no refunds for items that have been opened or used.

ONLINE STORE #4 POLICY: Returns & Refunds:
Returned products must be unopened and sealed, unless defective. They must be returned within 7 days. 20% of restocking fee will be deducted from the refund. After 7 days, no returned products will be credited. XXXX automatically credits missing items or back ordered items unavailable to ship. Once a product is returned the charge back will be initiated, minus the shipping charge. This process usually takes 7-10 business days to reflect on your credit card bill. You can refuse shipment, but again, credit will not be charged back until we have received the items. Shipping costs are not refundable. The seal of all the products must be intact and unbroken. All products should be in their original condition. Before returning the product, please send an email to XXXX.com In your email, kindly include your Order Number, Date ordered, and Reasons for return

IF YOU DON'T OPEN THE BOTTLE...
HOW WILL YOU KNOW IF YOU LIKE THE PRODUCT???

USPS PRIORITY MAIL IS NO LONGER AVAILABLE
USPS Priority Mail® 2-3 day service IS NOT GUARANTEED by The United States Postal Service!!! (In most cases Priority Mail® DOES arrive on time) The United States Postal Service DOES NOT considered a package lost until 30 days from the date shipped. For this reason, we have chose to use United Parcel Service as our shipper. With UPS, we have found that the rates are lower (in most cases) packages are track able and delivery is guaranteed. Lost packages are handled quick and efficiently by UPS as soon as the delivery date is not met.
"We apologize for any inconvenience this may cause"

THE FOLLOWING INFORMATION IS FROM THE USPS WEB-SITE:

How long does it take for Priority Mail® to arrive at its destination?

* Typically two to three days to major cities in the US.
* Date of delivery is NOT guaranteed. Delivery by a specific date at a specific time is not available.
* Estimated delivery time begins on the postmark date.

SHIPPING INFORMATION

HOW DO I FIGURE THE COST OF SHIPPING???

1. Just add everything you would like into the shopping cart
2. On the shopping cart page, scroll down to:
   * Total may not include Shipping or Tax (Set your billing information)
3. Click on Set to get to the billing page
4. Choose Residential or Commercial address
   Please Note: if you choose Commercial and it is a Residential address - you will be charged the Residential rate)
5. Now click on See Rates
6. Add your information to see the UPS shipping rates
7. When filling out your billing and shipping information you may choose how you would like your order shipped. Please Note: All free shipping is via UPS ground

UPS GROUND
See the map below to determine how many business days your order will take to be delivered when choosing United Parcel Service Ground.

THE FOLLOWING INFORMATION IS FROM THE UPS WEB-SITE:

UPS Worldwide Express® - Guaranteed second business day delivery to more than 200 countries and territories. Delivery is guaranteed by 10:30 a.m. for shipments to major business centers, and by end of day to most other destinations.
UPS Standard to Canada - For delivery of shipments to Canada, we offer low-cost, guaranteed ground delivery to most addresses in the 10 provinces

"Click Here To See What Our Customers Are Saying About Us"

NOTE: The herbs, formulas, and recipes contained within this web site are not to be considered substitutes for proper medical care.
As with any other medicine or remedy, if you are sick, you should consult a physician to find out if these herbal remedies are right for you. These remedies may not be for everyone, and like any other type of remedy may have side effects. Always consult your physician before taking any medication, especially if you are pregnant or lactating. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent disease. Please advise your Health Care Professional of all over the counter medications & supplements you are taking.