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BackRoads
70-875 Dillon Road S-23
Desert Hot Springs, CA 92241

Our office hours are 9am - 3pm (PST) Monday - Friday

Phone: 760-251-8884

LOOKING FOR OUR FAX NUMBER???

CLICK HERE
FOR PRODUCT TESTIMONIALS

www.detour23.com a division of BackRoads

Serving our Customers with quality "Service & Products" since 1999

 

Welcome To BackRoads @ Detour23.com

"Your Health Source Naturally"

"OUR THOUGHTS AND PRAYERS GO OUT TO ALL"

UNITED WE STAND

WHO WE ARE

We are a family owned & operated business located in sunny Desert Hot Springs, just a few miles northeast of beautiful Palm Springs, California. Our company is committed to providing quality products and service at the best prices available. Our web site and our business was designed with security, convenience, product quality and service as our number one goals.

We take pride in our business and don't use a "Middle Man" to ship our orders, 99% of the time. The only time that we allow an order to be "Drop Shipped" is when our products are delayed in reaching us, or to not delay your order when some of the products are not in stock. We feel that all orders received Monday through Friday (before 12:00 noon) should be shipped out that day and we're proud to say that 99% of the time, this is done. Unless you are ordering something that is "Custom Made" we feel that 4 - 6 weeks for delivery is ridiculous and just bad business!!!

Please Note: All Gallons are "Drop Shipped" directly from the Manufacturer

"We're here for you" is our motto, so please let us know if you have any questions or problems regarding our products, security or web site. Our office is open Monday through Friday from 9:00am to 2:00pm (Pacific Standard Time) You may contact us by e-mail (For a faster response) or call us at 760-251-8884.

Many businesses ask personal questions that we feel is not necessary and frankly, none of their business. Along with only the necessary information to process your order, we do ask if you are a New Customer. This is only to save us the time of typing in your information twice. "Keep It Simple" We believe why make more work for our employees??? We are only open a few short hours (9:00 - 2:00) each day for a very important reason, to be home for our FAMILIES!!!

So...we have added I Just Want To Say... so you can quickly & easily make a brief statement like "Thank You" or I'm having a REALLY bad day!!! or I need a day off!!! or nothing at all. If you have something more to say, PLEASE send us an email!!! We love to hear from our Customers, even if you need to just vent!!!

Have a comment that you think we should add??? Let us know!!!

LOGIN OR NOT TO LOGIN???

Some online companies insist that you create an account to place an order. We give you the choice to login, or not to login!!! Many customers purchase frequently from BackRoads - Detour23.com, so we offer a password login which allows LinkPoint Cart to store your address information to make it easier for you to place your order. It's your choice at BackRoads!!!

"We only sell quality products that we believe in"

We take pride in the knowledge that we only sell products that we feel would be beneficial to our customers. "We only carry the best and don't bother with the rest"

BackRoads MAXimum: We have finally found a product worth putting our name on, so we did!!! BackRoads MAXimum The Complete Multi Vitamin is now available in a 32oz plastic bottle. (compare with Liquid Health Complete)

Liquid Health™: We would like to introduce you to Liquid Health™ an impressive California Company that we have been hearing so much about, we just had to carry their products. Liquid Health™ ATTENTION is what really caught our attention "no pun intended" an all natural supplement for children & Adults with ADD or ADHD. If your child or someone you know has been diagnosed with ADD or ADHD, PLEASE visit our Liquid Health™ page.

Healthy Drops™: Healthy Drops™, a subsidiary of Liquid Health™, a name you can trust! Healthy Drops™ is an innovative line of concentrated supplements. As we have learned, liquids are truly the best way to go, as far as supplements are concerned.

Higher Absorption + Easier Assimilation = Faster Results

Clear Voice:

HERE'S WHAT OUR CUSTOMERS HAVE TO SAY

Joe - NC
Thank You,
Your product and service both meets and exceeds my expectations. I wish more company's would structure their business programs to allow their front-line employees to make sound customer-based decisions for their company. Whatever your internal structure is, it works, and I appreciate your follow through to meet my needs and expectations.
.
Our daughter last year noticed that we were taking a liq. daily multiple. Both of her children are autistic and I retired early, so we could move to NC and help with the grand-children, ages 4 and 6. She has done a lot of research on what her children needs for support and your children's multiple is exactly what they need. Both children have allergies and soy is one ingredient they cannot have. We have stopped ordering the Attention formula, since it contains soy product, but it appears I will be buying not only for myself, but our grandchildren for many for many years to come. Our daughter is an officer in several family based programs for Special Need Children. I'm sure she has suggested or at least told other parents what she gives her children. She has gotten a number of the parents who have children in her daughters class, to look at the dietary needs of these children, where none had done so prior. The results of changing a child's diet and good food supplements can make an amazing difference in a child's development. Her youngest child is in pre-school for special need children and they are considering moving into a regular class-room due to her improvement.

I have just finished writing a book entitled "Who Gets The Business" and in hind sight I wish I included your company as a example of how an Internet company focuses on the customer and not just on profits.

Best Regards,

Joe Magaro

PS
I wanted to try the Glucosamine you have. I am currently taking MSM with Glucosamine Sulfate in the tablet form. I also like the smaller bottles of daily multiple for travel. The last time we took the small bottles with us to AZ we didn't bring them back with us, so we could refill on future trips. We usually order several months supply at a time, to make sure our daughter doesn't run out.

Who gets the business, and how it is gotten impacts our culture and everything that happens to us. We live in a unique age of disinformation, where everything we require to keep us out of jams is masked in secrecy. Now, is the only time to change direction by taking control of how we actively think about getting the business! This book will provide both businesses and consumers with an understanding that there is a better way to do business. Only through the power of the customer can we:

· Stop companies from causing great harm
· Prevent a flu pandemic
· Avoid the manipulation of our reasoning
· Transform how companies think
· Redesign the business structure
· Grow profitable sales
· Keep corporations healthy
· Program “What Is” to “What Is Possible”
· Change America’s business plan
· Influence the global economy
· Get the business we want

Carol Wight - CA
"Great products and great service" It is so nice to order one day and receive it the next day. I have ordered from other companies in California and it still took a week to get it using US ground. Thanks Carol

The Olsen's
Thank you for your wonderful vitamins and friendly service. God Bless

Jamie - TN
I have had a problem swallowing pills all my life, so your products have been a life saver for me. I have a VERY busy life and know that I don't eat right. I have been taking your daily multiple vitamin and the energy and stress, I FEEL GREAT now!!! "Thanks for everything"

David & Judy - WA
You guys are so very helpful! Thank you for all your help! The much healthier David & Judy in beautiful Washington

Karen Wells - MI
Thanks for your help - love your customer service - that's rare these days with most companies - KW

M. Williams - NC
Hello,
I just wanted to thank you again for your immediate as well as exceptional response in meeting my needs as a customer. It is a sad fact these days that we, as consumers, are no longer very surprised when we do not receive the proper customer service...imagine how pleasantly surprised I was when I felt that my business and satisfaction are valued and wanted by BackRoads. It is uncommon to find such superior service and efforts, and I truly thank you for your consideration and effort. This is what sets the better shops apart from the rest, and I will highly recommend BackRoads to my friends, in the States and abroad.
Have a lovely day,

Debbie - KS
Love the free shipping! You guys are great - A+ service

J. Davis - NW
Your new free shipping is really a money saver - thank you

Andrea Smith - NY
It's nice to place an order online and have it shipped so fast. I ordered liquid health at another store online and it took over 2 weeks to get it. I like your buy 3 promo and the new free shipping. Thanks for everything

Rhonda - TX
I used to buy the K9 glucosamine at a local health food store, but they were out. I asked them when it would be in and they said it would take a few weeks. After 3 weeks of waiting, they never did get it in. I found you guys online and now I get the K9 glucosamine cheaper in about a week.

Joanne Corbett
A truly great place to shop on the internet. Love your products and your service. :o)

Sandra - CA
Your service it GREAT! Love your buy 3 special and free samples!

George Perry
Can't say enough about your great products and service. Thanks for all your help!

Diana - WI
You guys are so helpful, detour23 is the only place to shop online for Liquid Health, as far as I'm concerned!!!

Peter B
Thanks for adding UPS shipping - It really saved on the shipping cost. Liquid is heavy, but worth the weight!

KC - FL
GREAT SERVICE - I'LL BE BACK!

Fran Phillips - WY
Wonderful products from a wonderful company! Your company cares about it's customers, you don't see that enough these days. Thank you Fran

JANET - MO
Everyone is so very helpful at Backroads, I always get quick and friendly service. Thanks

J. Vaught - IN
Thank you for your patience and great service!!! I got it in today's mail.
Blew my local guy away. Thanks again. I'll be ordering from you from now on. "And you can print that"
Thank you again. Sincerely, J. Vaught JLV Enterprises

PATTY - SC
I love the free samples and the quick delivery!

Matt - LA
Great online shopping experience!!!!

CarryAnn - AL
I have shopped at other online sites and they just don't have the friendly and helpful customer support as your company. I have noticed that other vitamin sites up the retail price and then have a so called sale. To quote a fraise "I'll Be Back"

T.J. - IL
I always get my order fast and I can't say enough about your customer service!
You guys are great!

S. Greenberg - SC
Great Service and fast shipping. BackRoads is always a pleasure to deal with!

R. Powell - OH
Love your products and extra special service every time I order!

The Bennett Family
We tell EVERYONE that will listen about BackRoads and your wonderful products and service! "Thank You"

Barbara Martin
You guys are just GREAT!!!

Ann Marie
"Always helpful and friendly"

Lisa
BackRoads is great! I received my order incredibly fast and got exactly what I wanted. Thanks.

Carol W. - Santa Monica CA
I want to thank your customer care department for always catching my mistakes. I always forget about the buy 3 get 1 free promotion and they always catch it.

Jaclyn - WA
BackRoads is like shopping at your local neighborhood store. "helpful and friendly"

Pam - NY
GREAT PRODUCTS - GREAT SERVICE - THANKS

Jan - LA - CA
you guys are great!!!!!! - we love your CV sample pack - when ever we order from you guys we know we'll get it quick -

Jerry Bennett
It's so nice to place an order and get it so fast. Most places I have ordered from take so long, that by the time you get it "it's a surprise" because you forgot what you ordered!

Dave Collins
I'm hooked on your great products and great service, what more could I ask for?

Annie - VA
Your staff has been so very helpful. I like to know more than most about the products I am taking. I tend to ask too many questions and I know sometimes I am a bit of a pain. Your staff has been so patient with me and have answered all my questions in an easy to understand way. Thank you so very much.

John Goldberg
Fast and friendly service. Keep up the good work!

FEEDBACK
"Let Us Know What You're Thinking"
We welcome your comments, suggestions, compliments & even complaints!!!

The MSRP is used on our web site to let you know how much you are saving off of the price that the Manufacturer of the products suggests we sell it for. This seems simple enough, but many places don't use the actual MSRP. Many times this price is inflated to make you think you are saving more. .Be a smart shopper...Check it out!!!

LOOKING FOR OUR FAX NUMBER???

Due to the numerous unwanted advertisements that we receive daily, we have chose to turn off our fax machine. When and if the business's that use this form of advertisement (including unsolicited e-mail) realize that it is annoying and stop, we will turn our fax machine back on. We do apologize for any inconvenience this may cause the handful of our Customers that fax in their orders. "Thank You"

CUSTOMS & SHIPPING OUTSIDE THE USA

BackRoads/detour23.com is NOT responsible for Customs Regulations on orders being shipped OUTSIDE of the U.S.A. Please check with your Customs Agency for any Restrictions or Extra Charges (Broker Fees) that may apply BEFORE placing your order.

REFUSED ORDERS will be charged to your account, as the items were ordered and shipped, as per agreement. If you have ANY questions, PLEASE send us an email BEFORE placing your order!!!

If your order is stopped by Customs, but returned to us in good condition, we will credit you for the PRODUCTS once received. (Shipping & Handling will not be refunded) If the package is not returned to BackRoads, you are still responsible for your purchase.

We do have many Customers around the world and have had very few problems with most of our products shipping to other countries. We did just have our Liquid Health Complete (same as BackRoads MAXimum) stopped in Canada, as it contains vitamin K.

So we ask you to PLEASE check before placing an order, as we would rather NOT have you as a Customer, than to have you as an UN-HAPPY Customer!!!

CANADA
AUSTRALIAN

SECURE ONLINE SHOPPING

1. CONTACT INFORMATION
Make sure that the business you are ordering from has the proper contact information: Business Name, Street Address (Not a P.O. Box) and Phone #.
Click here for our address and phone number.
2. E-MAIL ADVERTISING
We DO NOT send out e-mail advertisements and make it a practice to NOT do business with companies that send unwanted e-mail advertisements. If you receive an e-mail for a product that you are interested in, be sure to check out the company & the sender. Please DO NOT go to their web site using a link that is directly on their email!!! You may want to type in their web site address in a search engine and then check out their web site and company information. These sites may be used to gather personal information to be used in identity theft.
3. MEMBERS
Many companies display "Member Logo's" to Organizations they belong to, check them out. Be aware that many sites display these "Member Logo's" to Organizations that they DO NOT belong to. (EpublicEye™ - Web Chamber™ - B.B.B. online™ - VeriSign™)
4. RETURN POLICIES
Know before you place an order what their return policy is. 100% Satisfaction Guaranteed
5. LOOK FOR THE LOCK
When sending your credit card information, always make sure to "Look For The Lock" to know the information is secure when being processed.
(The lock/secure symbol should be located in the bottom right corner of your screen)

BE A SMART SHOPPER...CHECK IT OUT FIRST!!!

SECURE ONLINE SHOPPING PROVIDED BY LinkPointCart™

Shopping on our web site is completely secure!!! We have chose LinkPointCart for all our shopping transactions. LinkPointCart hosts our ordering system "Shopping Cart" and order data on a secure site that uses encryption (SSL) which keeps your data and credit card information completely confidential. LinkPoint automatically collects order information; please see LinkPointCart's privacy policy for more information about how they use this information (www.linkpointcart.net).

WWW.LINKPOINTCART.NET & WWW.PAYPAL.COM
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DON'T HAVE A PAYPAL ACCOUNT??? CLICK HERE NOW!!!

CLICK HERE FOR INFORMATION ON HOW TO AVOID ID THEFT

NOTE: The herbs, formulas, and recipes contained within this web site are not to be considered substitutes for proper medical care.
As with any other medicine or remedy, if you are sick, you should consult a physician to find out if these herbal remedies are right for you. These remedies may not be for everyone, and like any other type of remedy may have side effects. Always consult your physician before taking any medication, especially if you are pregnant or lactating. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent disease. Please advise your Health Care Professional of all over the counter medications & supplements you are taking.